TravelSimba.com · Last Updated: 17 February 2026
TravelSimba.com ("TravelSimba", "we", "us", or "our") is a brand name and DBA (Doing Business As) of Safiri Travel Simba, a company registered and operating under the laws of the United Republic of Tanzania.
Safiri Travel Simba is committed to protecting your privacy and processing personal data lawfully, fairly, and transparently, in accordance with Tanzanian law, applicable international data-protection principles, and the General Data Protection Regulation (GDPR) for users located in the EU, EEA, and UK.
Information We Collect
a) Personal Information
- Full name
- Email address
- Phone number (including WhatsApp)
- Nationality and country of residence
- Travel preferences and booking details
- Identification details where required by travel providers
- Payment information (processed securely by third-party payment processors)
b) Automatically Collected Information
- IP address
- Browser type, device, and operating system
- Pages visited, timestamps, and interaction data
- Cookies and similar tracking technologies
How We Use Your Information
We use personal data to:
- Provide and manage travel bookings, tours, and related services
- Communicate booking confirmations, updates, and customer support
- Facilitate payments and prevent fraud
- Improve website functionality and user experience
- Comply with legal, tax, and regulatory obligations
- Conduct internal analytics and service improvements
Legal Basis for Processing
a) General Users (Including Tanzania)
We process personal data based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
b) EU / EEA / UK Users (GDPR – Article 6)
For users located in the EU, EEA, or UK, processing is based on one or more of the following lawful bases:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate interests, provided such interests do not override your fundamental rights and freedoms
Data Sharing & Third Parties
We may share personal data with:
- Hotels, airlines, tour operators, and travel service providers
- Payment processors and financial institutions
- Technology, hosting, analytics, and customer-support providers
- Government or regulatory authorities where legally required
International Data Transfers
As Safiri Travel Simba is based in Tanzania, your personal data may be transferred and processed outside your country of residence, including outside the EU/EEA. Where required under GDPR, we implement appropriate safeguards such as:
- Contractual protections with service providers
- Data-minimization and access-control measures
- Secure processing environments
Cookies & Tracking Technologies
TravelSimba.com uses cookies to:
- Enable essential website functionality
- Remember user preferences
- Analyze traffic and improve performance
You may manage or disable cookies through your browser settings. EU users may be presented with a cookie-consent banner where required by law.
Data Security
We implement reasonable technical and organizational measures to protect personal data against:
- Unauthorized access
- Loss, misuse, or alteration
- Unlawful disclosure
Despite our efforts, no online platform can guarantee absolute security.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfill booking and service obligations
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
Your Rights
a) General User Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Withdrawal of consent (where applicable)
b) EU / EEA / UK User Rights (GDPR)
If you are an EU/EEA/UK resident, you also have the right to:
- Data portability
- Restriction of processing
- Objection to processing based on legitimate interests
- Erasure ("right to be forgotten"), subject to legal obligations
Automated Decision-Making
TravelSimba.com does not engage in automated decision-making or profiling that produces legal or similarly significant effects on users.
Children's Privacy
TravelSimba.com is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Right to Lodge a Complaint (EU Users)
EU/EEA/UK users have the right to lodge a complaint with:
- Their local Data Protection Authority (DPA), or
- Safiri Travel Simba directly, so we may attempt to resolve the issue promptly
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of TravelSimba.com after updates constitutes acceptance of the revised policy.
Contact Information
Safiri Travel Simba
DBA: TravelSimba.com
